Terms of Service
Last updated: Today
Welcome to Carivella.
These Terms of Service govern your access to and use of the Carivella website, including any purchases made through our online store. By visiting our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.
Eligibility
By using our website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have obtained permission from a parent or legal guardian to use this website.
You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.
Product Information
We strive to ensure that all product descriptions, images, sizing information, colors, and specifications displayed on our website are as accurate as possible.
However, please note that:
- Product colors may vary depending on your device, monitor settings, and lighting conditions.
- Minor variations between product images and the actual item may occur.
- Product descriptions, specifications, availability, and pricing may be updated or corrected without prior notice.
Pricing
All prices displayed on our website are subject to change without notice.
While we make every effort to ensure pricing accuracy, occasional errors may occur. If an incorrect price, product description, or availability issue affects your order, we reserve the right to:
- Correct the error;
- Contact you with updated information;
- Cancel the order and issue a full refund if necessary.
Orders
By placing an order, you confirm that all information provided during checkout is complete, accurate, and current.
After your purchase is completed, you will receive an order confirmation by email.
Please note that an order confirmation does not constitute final acceptance of your order. We reserve the right to refuse or cancel an order if issues arise relating to:
- Payment authorization
- Product availability
- Pricing errors
- Shipping information
- Suspected fraudulent activity
- Any other circumstance that prevents successful fulfillment
Order Refusal or Cancellation
Carivella reserves the right to decline, limit, or cancel any order when reasonably necessary.
Reasons may include, but are not limited to:
- Incorrect customer information
- Payment verification issues
- Suspected fraud
- Inventory shortages
- Pricing or listing errors
- Unusual purchasing activity
If payment has already been received for a cancelled order, a full refund will be issued to the original payment method.
Shipping
Estimated delivery times are provided for guidance only and are not guaranteed.
For complete information regarding order processing, estimated delivery times, international fulfillment, and shipping procedures, please refer to our Shipping Policy.
Some products may be shipped directly from our trusted international fulfillment partners.
Returns & Refunds
All returns, exchanges, and refunds are handled in accordance with our Returns & Refund Policy.
Nothing contained in these Terms of Service limits or excludes any rights available to consumers under applicable Canadian consumer protection laws.
Payment Methods
We accept the secure payment methods available during checkout.
Depending on your location, these may include:
- Credit and debit cards
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
- Other secure payment solutions
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Customer Account
If you create an account with Carivella, you are responsible for maintaining the confidentiality of your login credentials.
You agree to keep your account information, billing details, and shipping information accurate and up to date.
Intellectual Property
All content available on the Carivella website—including but not limited to text, graphics, logos, product descriptions, images, website design, and branding—is the property of Carivella or its licensors.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Acceptable Use
You agree not to use our website to:
- Violate any applicable laws or regulations;
- Infringe upon intellectual property rights;
- Upload or distribute viruses, malware, or harmful software;
- Collect personal information belonging to others without authorization;
- Disrupt the operation or security of the website;
- Submit false, misleading, or fraudulent information;
- Engage in activities that interfere with the normal use of the website.
Violation of these terms may result in suspension or permanent termination of access to our services.
Third-Party Services
Our website may contain links to third-party websites, applications, or services.
These external services operate independently from Carivella, and we are not responsible for their content, privacy practices, products, or services.
Your use of third-party websites is entirely at your own risk.
Limitation of Liability
To the fullest extent permitted under applicable law, Carivella shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of our website;
- Purchase or use of our products;
- Website interruptions;
- Delayed deliveries;
- Technical issues;
- Loss of data or profits.
Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded under applicable Canadian law.
Indemnification
You agree to indemnify, defend, and hold harmless Carivella, its owners, affiliates, employees, contractors, and service providers from any claims, losses, liabilities, damages, expenses, or legal fees arising from:
- Your breach of these Terms of Service;
- Your misuse of the website;
- Your violation of any applicable law;
- Your infringement of any third-party rights.
Changes to These Terms
We reserve the right to update, amend, or replace these Terms of Service at any time.
Any revisions will become effective immediately upon publication on this page.
Your continued use of our website after changes have been posted constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.
Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Carivella
📧 Email: info@carivella.com
🌐 Website: Carivella.com